FAQ & Support

Does SkillyPOS work without internet?

The POS terminal keeps working offline for menu browsing, creating orders, and cash payments. Card/UPI payments, the kitchen display, and reports need a connection. Anything done offline syncs automatically once you're back online.

Can I run more than one location on one account?

Yes. One organization can have any number of branches, each with its own menu availability, staff, tables, and reports. See Branches & Billing.

Is my data shared with other businesses on SkillyPOS?

No. Every organization's data (orders, menus, customers, inventory) is completely isolated and never visible to any other business.

What happens to my data if my trial expires?

Nothing is deleted. Your data is kept for 30 days after trial expiry, and upgrading at any point restores full access instantly.

How do I control what a staff member can see?

Assign them a role when you invite them. Each role has a preset set of permissions. See Employees & Roles for the full list.

Are the CRM and Hotel modules available on my account?

They're currently rolling out in beta. If you don't see them in your navigation, they're not yet enabled for your account.